State-of-the-Art
Contact Center Services

Advanced, agile and performance driven contact center services to
deliver measurable ROI and enhanced business value for clients 

Our Services

About Us

CallTech is one of the upcoming and talented contact center providing human-centric customer relationship management services. We align with the business outcomes of our clients from across various business verticals and deliver strong ROI with our best-in-industry outbound, inbound and web enabled campaign outsourcing services.  

  We are perfectly positioned to outclass dedicated service level agreements (SLAs) and surpass Key Performance Indicators (KPI’S) expectations defined by our clients. We partner with a strategic intent to function as an extension of clients’ business and ensure maximum added value and ROI to the business. Our clients have always excelled by engaging our customer support and relationship management services. Our team comprises of seasoned professionals from leading global organisations with over 18 years of experience in the contact center outsourcing services industry. Their acute business acumen and domain knowhow enables us to maintain world-class service delivery and process implementation.  

Services

Outbound contact center services 

  • Appointment Scheduling 
  • Information Verification 
  • Soft Lead Generation 
  • Customer Survey 
  • Telemarketing 
  • Third Party Verification 

Inbound contact center services  

  • Customer Support 
  • Technical Help Desk 
  • Inquiry Handling 
  • Call Answering 
  • Toll Free Services
  • Product Information Request

Web Enabled Services 

  • Order Taking 
  • Billing Queries
  • Email Support 
  • Chat Support 
  • Market Research 
  • Product Promotion

Key Differentiators

Cloud Infrastructure ensuring 99.99% uptime

State-of-the-art infrastructure and technologies

Enhanced security tools to protect your sensitive data

Competitive Pricing to deliver the best returns on your investment

Round-the-clock technical support services

Professional and qualified workforce

Our Clients

Contact Us

Plot No. 6A, SAAI Bunglow, Chandragupta Co-op Housing Society, Paud Road, Kothrud, Pune 411038.

connect@calltech.in

+91 992 297 2086

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